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Patient Resources

Every patient experiences chemotherapy differently, both physically and emotionally. Each patient reacts differently to the side effects of chemotherapy, and the side effects can vary based on the type of chemotherapy drugs used. Please keep your care team at SCOA informed about your experience so that we can address any concerns and enhance your comfort.

Online
Resources

Fertility
Centers

Wig & Hair Replacement

Cancer Support Groups

Online Resources

Provides numerous resources, including printed materials and counseling for patients and families. Information on lodging for people who may require treatment far from home. Comprehensive website on a variety of cancer-related issues. Free Dietician Available.

National cancer charity that focuses on the link between nutrition and cancer. Provides research and consumer information such as newsletters, recipes and other free educational publications.

A resource for informational listings on different types of cancer.

Nonprofit organization that provides counseling, education, and financial assistance information.

A national information and education network that operates a toll-free service to provide callers
with the most recent scientific information. Information is provided in English and Spanish.

The centers for Disease Control and Prevention is an agency of the U.S. government’s Department of Health and Human Services. Information on a variety of wellness topics – not
only cancer related.

Provides information and tools designed to help cancer patients and caregivers maintain strength
and a positive attitude throughout the cancer journey.

Free program that helps women learn to cope with the appearance-related side effects associated with cancer treatment. Licensed cosmetologists instruct women who are currently undergoing chemotherapy and/or radiation on how to wear wigs, turbans, scarves and cosmetics (one time per patient). Pre-registration is required.

The oldest and largest network of health and human service providers, servicing over 10 million Hispanic consumers throughout the U.S. since 1973.

A network of groups and individuals promoting national awareness of issues affecting cancer survivors.

Cancer information and resources for patients and caregivers. Provides cancer education, treatments, and coping strategies. Tools to help minimize side effects and symptom management.

Quarterly newsletter, books, patient-to-survivor link, resource directory, on-line Transplant Center Database, and Drug Base.

Provides peer support and other information to bone marrow transplant (BMT) patients and
families. Also provides information to prospective BMT patients and family members.

Facilitates marrow transplants from unrelated volunteer donors to patients with leukemia,
Aplastic anemia and other potentially life-threatening diseases.

Provides generalized, easy-to-understand information about breast cancer diagnosis and treatment.

Eradicating breast cancer by advancing research, education, screening, and treatment. Site provides support for both caregivers and patients.

Provides education and guidance to lymphedema patients, healthcare professionals, and the general public.

Committed to increasing local and national attention to the devastating impact that breast cancer has in the African-American community.

A 24-hour toll-free hotline staffed by professional counselors and volunteers who have had breast cancer. Provides information, education, support, resource library, wigs, and prostheses for breast cancer survivors.

Organization provides information and support
through a network of colon and rectal cancer survivors, their families, caregivers, people genetically predisposed to the disease, and the medical community.

A patient-directed, self-help organization dedicated to meeting the needs of oral and head and neck cancer patients by addressing broad emotional, physical, and humanistic needs.

Nonprofit membership organization representing hospice and palliative care programs and professionals in the U.S. It is committed to improving end-of-life care and expanding access to hospice care.

An organization dedicated to people living with lung cancer or those at risk for the disease. Promotes initiatives aimed at educating public policy leaders to the need for greater resources for research while changing the face of lung cancer and reducing the stigma associated with the disease.

Provides information on smoking-cessation groups and literature on lung disease, and promotes lung health.

Provides information, guidance, and support to patients with a Lymphoma, Hodgkin’s disease, Myeloma, Leukemia, MDS (Myelodysplastic Syndrome) and other blood-related cancers. Provides educational information, physician referrals, and information on clinical trials.

Nutritional help and information to help your loved one eat well through diagnosis to survivorship. Also, provides information to help symptom management with one’s diet.

An organization dedicated to provide comprehensive services, counseling and support to individuals and families whom are affected by Sickle Cell Disease.

Offers information and services for the treatment and management of multiple myeloma.

Raises funds for research and provides educational materials to patients and family members. Excellent information on multiple myeloma in easy-to-understand language.

An organization of ovarian cancer survivors that seeks increased recognition of the disease by government, media, health officials, and the medical community.

A national grassroots advocacy group that raises funds for research and works with patients, survivors, families, doctors, and researchers.

Offers information on the latest news about skin cancer, its treatment, and detection.

Provides free transportation (using corporate jets) to or from a hospital or recognized treatment center in the U.S., without regard to patient’s financial resources, for people with cancer and family members. Travelers must be ambulatory and self-sufficient. Those who donate blood and bone marrow for cancer patients may also travel free.

Provides information on Medicare health insurance for the elderly and disabled.

General information about the Social Security Administration.

Information on cancer, chemotherapy, web resources and organizations, along with tools to help patients organize all of the information received throughout treatment. A good source to help understand lab values and chemotherapy.

Research, patient support, community outreach and advocacy for a cure for pancreatic cancer.

Provides numerous resources, including printed materials and counseling for patients and families. Information on lodging for people who may require treatment far from home. Comprehensive website on a variety of cancer-related issues. Free Dietician Available.

National cancer charity that focuses on the link between nutrition and cancer. Provides research and consumer information such as newsletters, recipes and other free educational publications.

A resource for informational listings on different types of cancer.

Nonprofit organization that provides counseling, education, and financial assistance information.

A national information and education network that operates a toll-free service to provide callers
with the most recent scientific information. Information is provided in English and Spanish.

The centers for Disease Control and Prevention is an agency of the U.S. government’s Department of Health and Human Services. Information on a variety of wellness topics – not
only cancer related.

Provides information and tools designed to help cancer patients and caregivers maintain strength
and a positive attitude throughout the cancer journey.

Free program that helps women learn to cope with the appearance-related side effects associated with cancer treatment. Licensed cosmetologists instruct women who are currently undergoing chemotherapy and/or radiation on how to wear wigs, turbans, scarves and cosmetics (one time per patient). Pre-registration is required.

The oldest and largest network of health and human service providers, servicing over 10 million Hispanic consumers throughout the U.S. since 1973.

A network of groups and individuals promoting national awareness of issues affecting cancer survivors.

Cancer information and resources for patients and caregivers. Provides cancer education, treatments, and coping strategies. Tools to help minimize side effects and symptom management.

Quarterly newsletter, books, patient-to-survivor link, resource directory, on-line Transplant Center Database, and Drug Base.

Provides peer support and other information to bone marrow transplant (BMT) patients and
families. Also provides information to prospective BMT patients and family members.

Facilitates marrow transplants from unrelated volunteer donors to patients with leukemia,
Aplastic anemia and other potentially life-threatening diseases.

Provides generalized, easy-to-understand information about breast cancer diagnosis and treatment.

Eradicating breast cancer by advancing research, education, screening, and treatment. Site provides support for both caregivers and patients.

Provides education and guidance to lymphedema patients, healthcare professionals, and the general public.

Committed to increasing local and national attention to the devastating impact that breast cancer has in the African-American community.

A 24-hour toll-free hotline staffed by professional counselors and volunteers who have had breast cancer. Provides information, education, support, resource library, wigs, and prostheses for breast cancer survivors.

Organization provides information and support
through a network of colon and rectal cancer survivors, their families, caregivers, people genetically predisposed to the disease, and the medical community.

A patient-directed, self-help organization dedicated to meeting the needs of oral and head and neck cancer patients by addressing broad emotional, physical, and humanistic needs.

Nonprofit membership organization representing hospice and palliative care programs and professionals in the U.S. It is committed to improving end-of-life care and expanding access to hospice care.

An organization dedicated to people living with lung cancer or those at risk for the disease. Promotes initiatives aimed at educating public policy leaders to the need for greater resources for research while changing the face of lung cancer and reducing the stigma associated with the disease.

Provides information on smoking-cessation groups and literature on lung disease, and promotes lung health.

Provides information, guidance, and support to patients with a Lymphoma, Hodgkin’s disease, Myeloma, Leukemia, MDS (Myelodysplastic Syndrome) and other blood-related cancers. Provides educational information, physician referrals, and information on clinical trials.

Nutritional help and information to help your loved one eat well through diagnosis to survivorship. Also, provides information to help symptom management with one’s diet.

An organization dedicated to provide comprehensive services, counseling and support to individuals and families whom are affected by Sickle Cell Disease.

Offers information and services for the treatment and management of multiple myeloma.

Raises funds for research and provides educational materials to patients and family members. Excellent information on multiple myeloma in easy-to-understand language.

An organization of ovarian cancer survivors that seeks increased recognition of the disease by government, media, health officials, and the medical community.

A national grassroots advocacy group that raises funds for research and works with patients, survivors, families, doctors, and researchers.

Offers information on the latest news about skin cancer, its treatment, and detection.

Provides free transportation (using corporate jets) to or from a hospital or recognized treatment center in the U.S., without regard to patient’s financial resources, for people with cancer and family members. Travelers must be ambulatory and self-sufficient. Those who donate blood and bone marrow for cancer patients may also travel free.

Provides information on Medicare health insurance for the elderly and disabled.

General information about the Social Security Administration.

Information on cancer, chemotherapy, web resources and organizations, along with tools to help patients organize all of the information received throughout treatment. A good source to help understand lab values and chemotherapy.

Research, patient support, community outreach and advocacy for a cure for pancreatic cancer.

Fertility Centers and Websites

Columbia Area Wig and Hair Replacement Centers

Becky’s Place (Appointment Required)

  • Address: 2728 Sunset Boulevard, West Columbia, SC 29169 (Beside Lexington Medical Center)
  • Phone: (803) 791-2440

JD’s Fashions

  • Address: 7546 Garners Ferry Road, Columbia, SC 29209
  • Phone: (803) 776-7933

JD’s Fashions

  • Address: 10050 Two Notch Road, Columbia, SC 29223
  • Hours: Open 10-8 Monday through Saturday
  • Phone: (803) 788-6500

International Wigs

  • Address: 1643 Main Street, Columbia, SC 29201
  • Hours: Open 9:30-6pm Monday through Saturday
  • Phone: (803) 779-8531

Tony’s Hair Replacement Systems (Appointment Required)

  • Address: 2719 Middleburg Drive, Ste 106, Columbia, SC 29204
  • Hours: Open 9-5:30 Tuesday through Friday, 9-1 on Saturday
  • Phone: (803) 799-1553

Columbia American Cancer Society Chapter

  • Address: 200 Center Point Circle Suite 100, Columbia, SC 29210
  • Hours: Open 8-4:30 Monday through Friday
  • Phone: (803) 750-1693

Natural Wigs

  • Address: 1722-C Broad River Road, Columbia, SC 29210
  • Hours: Tuesday through Friday 10-6, Saturday 10-4
  • Phone: (803) 772-1600
  • Appointments or walk-ins welcome

Community Cancer Support Groups

Breast Cancer

Bosom Buddies

  • Address: Palmetto Health Baptist – 1501 Sumter St, Columbia SC
  • Meeting Time: Free Monthly Meeting on the 2nd Tuesday of each month at 6:30 pm
  • Contact: Sue Whitlock at 803-296-2378

MARYS (Meeting and Reviving Your Spirit: Breast Cancer Support Group for African American Women)

  • Address: Celia Saxon Health Center – 2133 Walker Solomon Way, Columbia SC
  • Meeting Time: Free Monthly Meeting on the 3rd Tuesday of every month at 11:45 am
  • Contact: Rashonda Abrams at 803-296-2025

Women to Women

  • Address: Lexington Medical Center – 2728 Sunset Blvd, West Columbia SC in the Women’s Imaging Lobby
  • Meeting Time: Free Monthly Meeting on the 4th Thursday of each month at 5 pm
  • Contact: Kelly Jeffcoat at 803-791-2521

Sharing Hope (metastatic breast cancer)

  • Address: Lexington Medical Center – 2728 Sunset Blvd, West Columbia SC in the Women’s Imaging Lobby
  • Meeting Time: Free Monthly Meeting on the 2nd Thursday of each month at 5 pm
  • Contact: Kelly Jeffcoat at 803-791-2521

Lung Cancer

Breathe Easier

  • Contact: Karen McDonnell or Tamara Church at 803-777-9736 for information/dates and times

All Cancer Patients

Losing is Not an Option

  • Address: Lexington Medical Center – 2728 Sunset Blvd, West Columbia SC in the Granby room
  • Meeting Time: Free Weekly Meetings on Wednesdays at 11:30 am
  • Contact: Tracy Williams at 803-939-8774

Programs for Women’s Image (Registration required)

Chemo with Style

  • Address: South Carolina Oncology Associates – 166 Stoneridge Drive, Columbia SC
  • Program Time: Free Bi-Monthly Program on the 2nd Tuesday every other month
  • Contact: Linda Davis at 803-461-5079 or Tri County Hospice at 803-400-1177.

Patient Bill Of Rights And Responsibilities

To ensure the finest care possible, as a patient receiving our pharmacy services, you should understand your
role, rights and responsibilities involved in your own plan of care.

As our patient, you have the right to:

  • To express concerns, grievances or recommend modifications to your Pharmacy in regard to services or care, without fear of discrimination or reprisal.
  • To receive information about product selection, including suggestions of methods to obtain medications not available at the pharmacy where the product was ordered.
  • To request and receive complete and up-to-date information relative to your condition, treatment, alternative treatments, risk of treatment or care plans.
  • To receive information on how to access support from consumer advocates groups.
  • To receive information to assist in interactions with the organization.
  • To receive information about health plan transfers to a different facility or Pharmacy Benefit Management organization that includes how a prescription is transferred from one pharmacy service to another.
  • To receive pharmacy health and safety information to include consumers rights and responsibilities.
  • To know the philosophy and characteristics of the patient management program.
  • To have personal health information shared with the patient management program only in accordance with state and federal law.
  • The right to identify the program’s staff members, including their job title, and to speak with a staff member’s supervisor if requested.
  • The right to speak to a health professional.
  • The right to receive information about an order delay, and assistance in obtaining the medication elsewhere, if necessary.
  • To receive information about the patient management program.
  • To receive administrative information regarding changes in or termination from the patient management program.
  • To decline participation, revoke consent or opt-out from the patient management program at any point in time.

As our patient, you have the Responsibility to:

  • To notify your Physician and the Pharmacy of any potential side effects and/or complications.
  • To submit any forms that are necessary to participate in the program to the extent required by law.
  • To give accurate clinical and contact information and to notify the patient management program of changes in this information.
  • To notify their treating provider of their participation in the patient management program, if applicable.

  • Patient Management Program
    • As a patient of our specialty pharmacy program, we monitor your medications and progress through a disease-specific patient management program and will be automatically enrolled. This program is provided to you at no additional cost, and your participation is completely voluntary.
    • If you wish to opt out of the program, please call and speak to our pharmacy staff or a member of the Oral Adherence Program.
    • The Patient Management Program (Oral Adherence Program) provides valuable benefits such as managing side effects, increasing compliance to drug therapies, and overall improvement of health. The Program helps patients stay on track with their medication by reviewing proper dosing, handling and storage. The oral adherence nurses also stress the importance of adherence to therapy to assure the best outcomes possible for the patient.
    • Limitations of the program can be self-reporting, and participation.

  • Financial Information
    • Before your care begins, a staff member will inform you of the financial obligations you incur that are not covered by your insurance or other third-party sources.
    • These obligations include but are not limited to: out-of-pocket costs such as deductibles, co-pays, co-insurance, annual and lifetime co-insurance limits and changes that occur during your enrollment period.
    • This co-payment is due at the time of pickup. We accept Visa®, MasterCard®, cash or check. We do not retain credit card information on file.
    • We will notify you if we are an out of network pharmacy and we will provide you with the cash price of the medication upon request.
    • We have access to financial assistance programs to help with co-payments and to ensure there are no financial barriers to starting your medication. These programs include discount coupons from drug manufacturers and assistance from various disease management foundations. We will assist you with enrollment into such programs.

  • Insurance Claims
    • We will submit claims to your health insurance carrier on the date your prescription is filled. If the claim is rejected, a staff member will notify you, as necessary, so that we can work together to resolve the issue. There may be financial obligations if your health benefit plan is an out of network pharmacy or if you are enrolled in a traditional Medicare Part D plan. If a financial obligation is identified, the SCOA staff will assist in troubleshooting the problem and finding a resolution.

  • Filling a Prescription and Refills
    • Your physician can send us your prescription, or you can provide it to us in person or through the mail.
    • Patients are encouraged to call our refill line for refills or call the main line to speak to a pharmacy staff member to discuss a refill request. Patients can conveniently pick up refills at the pharmacy before or after their doctor or chemotherapy visit. If needed, we will assist patients with a process to refill a prescription which would otherwise be limited by your prescription benefit plan.

  • Prescription Transfers
    • If our pharmacy can no longer service your medication, a pharmacist will transfer your prescription to another pharmacy. We will inform you of this transfer of care.
    • If you feel that our pharmacy is unable to meet your needs, we can transfer your prescription to the appropriate pharmacy of your choice that may be more convenient to your home or workplace.

  • Adverse Drug Reactions
    • If you are experiencing adverse effects to the medication, please contact your doctor, the Pharmacy or an oral adherence nurse as soon as possible.

  • Drug Substitution Protocols
    • Our Pharmacy will always use the most cost-efficient option for you. From time to time it is necessary to substitute generic drugs for brand name drugs. This could occur due to your insurance company preferring the generic be dispensed or to reduce your copay. If a substitution needs to be made, a member of the specialty pharmacy staff will contact you prior to shipping the medication to inform you of the substitution. When available, our pharmacy will default to generic to save you money. We will use brand name medication at your or your prescriber’s request.

  • Proper Disposal of Sharps
    • Place all needles, syringes, and other sharp objects into a sharps container. This will be provided by the Pharmacy if you are prescribed an injectable medication.

  • Proper Disposal of Unused Medications
    • For instructions on how to properly dispose of unused medications, check with your local waste collection service. You can also check the following websites for additional information:
    • http://www.fda.gov/forconsumers/consumerupdates/ucm101653.htm
    • http://www.fda.gov/drugs/resourcesforyou/consumers/buyingusingmedicinesafely/ensuringsafeuseofmedicine/safedisposalofmedicines/ucm186187.htm
    • RXdrugdropbox.org

  • Drug Recalls
    • If your medication is recalled, the specialty pharmacy will contact you, with further instructions, as directed by the FDA or drug manufacturer.

  • Emergency Disaster Information
    • In the event of a disaster in your area, please contact our pharmacy so we can make arrangement for you to obtain your medication. This will ensure your therapy is not interrupted.

  • Medication Issues and Concerns
    • Please contact the pharmacy as soon as possible to report medication issues such as adverse effects to your medication or suspected errors.
    • We want you to be completely satisfied with the care we provide. If you or your caregiver has any issues, please contact us directly and speak to one of our staff members. Patients and caregivers can do so by phone, fax, or writing. We will address your concern within 5 business days.
      • URAC Complaint Info
        • Website: https://www.urac.org/complaint/
        • Email Address: grievances@urac.org

Notice Of Privacy Practices

Uses and disclosures to carry out treatment, payment, and health care operations

Treatment
This practice may use or disclose your protected health information in consultation between health care providers relating to your treatment or for your referral to another health care provider for your treatment.

Payment
This practice may use or disclose your protected health information for billing, claims management, collection activities, or obtaining payment.

Health care Operation- This practice may use or disclose your protected health information for reviewing the competence or qualifications of health care professionals, or for conducting training programs in which students, trainees, or practitioners participate. This practice may use or disclose your protected health information for accreditation, certification, licensing, or credentialing activities. This practice may use or disclosure your protected health information to our business associates who participate in our healthcare operations. These disclosures will only be made after we have satisfactory assurances in the form of a Business Associates Agreement from the business associate. These assurances will include their agreement to comply with the HIPAA rules and the compliance of any subcontractor with which they do business.

This practice may use or disclose protected health information to remind you of your appointment, to give you information about treatment alternatives, or other health related benefits or services. If you do not wish to receive appointment reminders or the information about treatment alternatives, other health related benefits, services, you may notify our office and you will receive no further information.

This practice may contact you for our own fundraising activities. If you do not want to receive fundraising communication, you may opt-out at any time. Each communication will contain methods to be used to opt-out of further communication. If you opt-out you will receive no further fundraising communications. If at any time you wish to receive fundraising communication you wish to receive the communication again, you can contact our practice.

Authorized Uses or Disclosures

The following uses or disclosures require a valid authorization as defined by the HIPAA standards.

Uses or Disclosures for Psychotherapy Notes
This practice will require an authorization for most uses and disclosures of psychotherapy notes, where applicable.

Uses or Disclosures for Market Purposes
This practice will require an authorization for uses and disclosures of protected health information used in marketing.

Disclosures for a Sale of Protected Health Information
This practice will require an authorization for any disclosures that would constitute a sale of protected health information.

For any other use or disclosure you wish us to make, you can give us a written, valid authorization. Your authorization must have specific instructions for the use and disclosure you want us to make. You will have the right to revoke the authorization in writing at any time before the information is used or disclosed.

Uses or disclosures requiring an opportunity for the individual to agree or object

For disclosures to others involved with your health care or payment, we will inform you in advance and give you the opportunity to agree or object. These disclosures will be limited to the information necessary to help with your health care or payment. These disclosures will only be made if you do not object.

Uses and disclosures for which an authorization or opportunity to agree or object is not required

The following uses or disclosures do not require an authorization or the opportunity for you to agree or object.

Uses and disclosures required by law
This practice may use or disclose protected health information to the extent required by law. The use or disclosure will comply with and be limited to the relevant requirements of such law.

Uses and disclosures for public health activities
This practice may use or disclose protected health information for the purpose of preventing or controlling disease, injury, or disability, including, but not limited to, the reporting of disease, injury, and vital events such as birth or death.

Disclosures about victims of abuse, neglect or domestic violence
This practice may disclose protected health information about an individual whom this practice reasonably believes to be a victim of abuse, neglect, or domestic violence.

Uses and disclosures for health oversight activities
This practice may disclose protected health information to a health oversight agency for oversight activities authorized by law, including audits, civil, administrative, or criminal investigations, inspections, licensure, or disciplinary actions.

Disclosures for judicial and administrative proceedings
This practice may, in response to an order of a court or administrative tribunal, provide only the protected health information expressly authorized by such order or a subpoena.

Disclosures for law enforcement purposes
This practice may disclose protected health information as required by law including laws that require the reporting of certain types of wounds or other physical injuries.

Uses and disclosures about decedents
This practice may disclose protected health information to a coroner or medical examiner for the purpose of identifying a deceased person, determining a cause of death, or other duties as authorized by law. We may disclose protected health information to a funeral director, as authorized by law, to carry out their duties. This disclosure will be made in reasonable anticipation of death.

Uses and disclosures for cadaveric organ, eye or tissue donation purposes
This practice may use or disclose protected health information to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of cadaveric organs, eyes, or tissue for the purpose of facilitating organ, eye or tissue donation and transplantation.

Uses and disclosures for research purposes
This practice may use or disclose protected health information for research, when the research has been approved by an institutional review board or privacy board, to protect your protected health information.

Uses and disclosures to avert a serious threat to health or safety
This practice may, consistent with applicable law and standards of ethical conduct, use or disclose protected health information, in good faith, if we believe the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.

Uses and disclosures for specialized government
This practice may use and disclose the protected health information of individuals who are Armed Forces personnel for activities deemed necessary by appropriate military command authorities to assure the proper execution of the military mission, if the appropriate military authority has published by notice in the Federal Register.

Disclosures for workers’ compensation
This practice may disclose protected health information as authorized by and to the extent necessary, to comply with laws relating to workers’ compensation or other similar programs, established by law, that provide benefits for work-related injuries or illness without regard to fault.

Patient rights under HIPAA
The following information describes your rights under the HIPAA Standards. This practice requires that all requests for the various rights be made in writing and we will provide our decision on your request in writing. You should be aware that there may be some situations when there could be limitations placed on your rights. We are required to permit you to request these rights, but we are not required to agree to your request, except as in the Right of Restriction section.

Right of an individual to request a restriction of uses and disclosures
This practice will permit an individual to request that we restrict uses or disclosures of protected health information about the individual to carry out treatment, payment, or health care operations or to others involved in your care or in payment. We will consider these requests, but we are not required to agree to them, except as discussed in the next section. Under your right of restriction, you may restrict certain disclosures of protected health information to a health plan for payment or healthcare operation, where payment in full is made out of pocket for a healthcare item or service. We will agree to this restriction as long as your payment is honored. If payment is not honored, we are not obligated to continue to abide by the requested restriction.

Confidential communication requirements
This practice will permit an individual to request and will accommodate reasonable requests to receive communications of protected health information from our practice by alternative means or at an alternative location.

Access of individuals to protected health information
An individual has a right of access to inspect and obtain a copy of protected health information about the individual in a designated record set except as prohibited by state or federal law or certain other exemption. Your access may be provided in electronic form if producible at your request or in another form or format. As permitted by state and federal law, we may charge you a reasonable cost based fee for a copy of your record. Questions about the fee should be addressed to our Privacy Officer at the phone number listed at the end of this document.

Amendment of protected health information
An individual has the right to ask to have this practice amend protected health information or a record about the individual in a designated record set for as long as the protected health information is maintained in the designated record set.

Accounting of disclosures of protected health information
An individual has a right to receive an accounting of disclosures of protected health information made by this practice in the past six years but not before April 14, 2003. The accounting will not include disclosures made for treatment, payment, or operations, as well as authorized disclosures or disclosures made for which you had an opportunity to agree or object. You may receive one free accounting in a 12 month period. There will a reasonable cost based fee for additional requests.

Right of Breach Notification
An individual has the right to and will receive a notification of any breach of their unsecured protected health information as defined by the Breach Notification Rule. We will fulfill our obligation to provide notice in accordance to HIPAA standards.

Copy of this notice
You have a right to a copy of this notice. Even if you agreed to receive an electronic copy, you may request and receive a paper copy.

Our Duties
This practice is required by law to maintain the privacy of protected health information and to provide individuals with notice of our legal duties and privacy practices with respect to protected health information. This practice is required to abide by the terms of the notice currently in effect. This practice is required to notify you of any change in a privacy practice that is described in the notice to protected health information that we created or received prior to issuing a revised notice. We reserve the right to change the terms of our notice and to make the new notice provisions effective for all protected health information that we maintain. Revised Notices with be available and posted at our office(s) and posted on our web site, if applicable.

Complaints
If at any time you feel we have violated your HIPAA rights or you have any questions or concerns, please contact Angelia Haynes, HIPAA Privacy Officer at 461-3000. You may also contact the Secretary of Health and Human Services. This practice will not retaliate against any individual for filing a complaint.

Contact
You have the right to file a complaint with our Privacy Officer at 166 Stoneridge Drive, Columbia SC 29210 or with the Office of Civil Rights, US Department of Health and Human Services, 61 Forsyth St., SW, Suite 3B70, Atlanta, GA 30323.

Effective Date of the Notice is 7/1/2013

Acknowledgement Of Welcome Packet Information

The Teaching Nurse provides education to each patient. Patients are encouraged to bring family members or friends to this mandatory visit. The Teaching Nurse provides education materials on the specific medication, provides resources, and has the consent form signed.

SC Oncology Retail Pharmacy
166 Stoneridge Drive
Columbia, South Carolina 29210

SC Oncology Retail Pharmacy Welcome Packet, includes Hours of Operation, Contact Information, Patient Bill of Rights and Responsibilities, Notice of Privacy Practices, Financial Obligation and Assistance Programs, and Complaint Process.

Thank you for choosing SC Oncology Retail Pharmacy to service all of your pharmacy needs.